New York NY, Rotkreuz Switzerland, August 18th, 2008: Banks and financial companies, in consideration of the diverse and challenging market changes are focusing on new growth strategies.

Financial companies are developing technology opportunities which enhance personalization and expand customer relationships to enable cross-selling of products and services to clients.

Assentis Technologies DocFamily offers financial institutions a versatile platform for all their personalized business and client on-boarding communication needs. DocFamily allows organizations to consolidate document generation technologies, ensure consistent branding, and speed up document design and creation ? while enhancing quality and reducing costs. Assentis' DocFamily offers a comprehensive set of components for document design, assembly, composition, output processing, and delivery, enabling companies to:

  • Automate the design and implementation of effective business communications across multiple channels
  • Generate all types of documents in real-time or high-volume batch mode
  • Deliver relevant customer communications based on individual needs and preferences, including language, format and distribution channels (print, e-mail, SMS and web)
  • customer satisfaction and retention with real-time, interactive and engaging customer communications
  • Consolidate technologies by replacing legacy tools with a single, standards-based solution
  • Automate compliance across all channels

The benefits of an actionable on-boarding communication strategy are more than obvious:

  • Effectively engage customers through highly targeted and personalized communications to grow both relationships and revenue.
  • Simplify and accelerate client on-boarding to boost customer loyalty.
  • Generate effective cross-selling campaigns, such as online banking, debit cards, or bill pay.
  • Consolidate and simplify your document generation processes resulting in cycle time. reductions while improving accuracy.
  • Decrease client acquisition costs and lower customer attrition and churn

Assentis helps marketers and sales managers establish stronger customer relationship from the start by providing concise, targeted communications. Assentis DocFamily can help foster profitable long-term relationships and account performance.