Assentis’ mission is to partner with our clients in order to attain perfection in communication. Research and analysts agree that each timely, relevant, individualized and personalized communication helps build and strengthen customer trust, resulting in increased loyalty. Assentis Customer Communication Management solutions ensure clients receive documents that are relevant, comprehensible, and populated with correct and current information, consistently during the entire customer life cycle.
By providing a holistic, integrated customer communication platform, Assentis offers a significant reduction in costs associated with customer communication. DocFamily, ComFoundation and SolPortfolio provide intelligent, comprehensive, and integrated solutions, significantly reducing time and effort around document creation, distribution and administration processes. Additionally, our customers are able to enhance and maintain the solution with ease and simplicity, as extensive programming has been eliminated.
Increased efficiency through simplicity and ease of use is core to the Assentis CCM solutions. Tight integration with existing core and business applications, positively impacts the speed to market and customer experience. Relevant, consistent and error-free communication not only builds trust with customers, but also boosts confidence of customer-facing staff.
The team responsible for the development of Assentis' CCM solutions has decades of collective experience in the financial services industry and solution development. Years of collaboration working with large globally recognized financial institutions, as well as small regional companies have influenced the product road map of the Assentis CCM solutions.
Our subject matter and technology experts are happy to collaborate with you and to discuss how Assentis can help your company attain perfection in customer communication.
- Easy integration into existing core and business applications
- Easy to use interface for business users
- Single platform for multiple applications
- Modular architecture for phased implementations
- Enterprise scalability across global locations
- Packaged solutions for the financial industry with SolPortfolio
- Business-case oriented document processing
- Out-of-the-box adapters to third party systems
- Data acquisition and conversion from various sources
- Multichannel output
- Multilingual support
- Seamless bi-directional connection between input and output channels with ComFoundation